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What You Need to Know Before You Play

cricbattle operates under a clear legal framework designed for players in eligible United States states — covering your rights, our obligations, and how your account data is handled.

State-dependent eligibilityData rights includedPayPal, Venmo, Play+ coveredAccount security termsContact policy on file
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cricbattle What You Need to Know Before You Play
DATA AND SECURITY

How We Protect and Retain Your Account Data

Your data is handled under our privacy policy, which sets out what we collect, how long we keep it, and under what conditions we share it. Identity verification data submitted during registration — such as government-issued ID or address confirmation — is retained for the period required by applicable law. You have the right to request access to the personal data we hold on your account, ask us to correct inaccurate records, or request deletion where deletion is permitted under state law and our retention obligations.

Cookie Control

We use cookies for session management and analytics. You can adjust cookie preferences through your browser settings at any time; essential session cookies cannot be disabled without affecting account access.

Account Security

Accounts are protected by password authentication and optional two-factor verification via your registered mobile number. We never store payment credentials like your PayPal login or Venmo PIN on our servers.

Data Retention

Transaction records, including PayPal, Venmo and Play+ activity, are kept for the period required by applicable US financial recordkeeping obligations, then deleted or anonymized.

Change Requests

To update personal data on your account — name, address or contact details — submit a request through live chat or email with a copy of your supporting document for identity verification.

POLICY CONTACT

Reach Us About Any Legal or Policy Question

If a clause in our terms raises a question, or if you want to exercise a data right or close your account, use any of the channels below. Our support team can route legal inquiries to the right internal contact and confirm receipt in writing.

Live Chat Start a chat session from your account dashboard. Legal and policy questions are flagged separately so they reach the right team member without delay.
Email Support Send your query to our support address for a written response. Email is the preferred channel for data-access requests and formal account closure notices.
Account Help Center The Help Center inside your account lists policy documents, update history and step-by-step instructions for submitting a data deletion or correction request.

Legal Questions We Hear Most Often

These are the policy questions that come up regularly from players in eligible US states. If yours is not here, reach us through live chat and we'll point you to the right clause.

Access depends entirely on your state's current law covering online casino and sportsbook activity. Confirm your state's eligibility before registering; we do not accept accounts where local law prohibits participation.

We collect your name, email, date of birth, address and identity verification documents. Payment method details for PayPal, Venmo or Play+ are handled by those providers — we receive only a transaction confirmation, not your credentials.

Submit a data-access request through live chat or by email. Include your registered account email so we can locate your record. We respond in writing within the period required by applicable state privacy law.

You may request deletion through the email support channel. We will delete or anonymize data that is not subject to mandatory financial recordkeeping retention, and confirm completion once the process is finished.

Transaction records linked to your account are retained for the period required by US financial law. Your Venmo and PayPal account histories are separate records held by those providers under their own privacy policies.

You may close your account through account settings before the effective date of any update. Continuing to use the platform after that date constitutes acceptance of the revised terms as posted.
Reference

Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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